The breakfast included a variety of options, which was a pleasant surprise. However, check-in felt strict, delaying our room access.

The Tacos de Arrachera were a real delight, and the cheerful staff made dining feel like a fiesta! Especially loved that everything’s in a mall—easy access to Johnny Rockets for a late-night bite.

But, can't overlook the fact that there was an unexpected visitor in our room while we were out. felt more invaded than welcomed. Plus, the pillows were like sleeping on cotton balls- not the best for a restful night.

I enjoyed the comfort of the bed in my Standard Room with One Queen Bed. It was a nice surprise how clean everything was as well. The staff acted very attentive. Cirilo at the entrance greeted us with genuine warmth. The Tacos de Arrachera I ordered were a highlight of my meal—it was delicious! The convenience of being located inside a mall made dining out easy. The breakfast area was spacious and offered several options. However, there were a few issues. Getting in touch with reception was challenging. I couldn't reach them for a late check-in and ended up having to call corporate. The pillows were disappointingly uncomfortable, feeling like cotton balls. Lastly, I noticed someone entered my room while I had the "Do not disturb" sign displayed. This invasion felt unsettling. Despite these drawbacks, my overall stay was pleasant, but improvements are necessary.

During our stay, we enjoyed the nearby mall for easy shopping and meals. The room was perfect for our family, providing ample space for relaxation after our outings. My child loved the pool area, which was a highlight of our trip.

For dads, it would be great to have more kid-friendly food options.

It was just a fitting option for a swift visit in Mexico City with exceptional value. The room was clean and had a comfortable bed, which was great after a long day exploring. Bringing your own snacks is a good idea since the food options are limited.

the parking situation is a bit tricky, but the room was spacious and clean. the breakfast area was huge. The staff was always smiling and super helpful. loved the location next to the mall for dinner options.

Spacious rooms and a delightful breakfast area made for a pleasant stay, with staff always ready to help with a smile. Conveniently situated next to a mall, dining options were plentiful, but the limited food variety within the hotel could be improved. Cleanliness was adequate, yet the overall atmosphere lacked a cozy vibe. Parking was a slight hassle, requiring extra attention during peak hours.

Can just recommend for a quick trip

Spacious room, friendly staff, the breakfast area was large with many options to choose from, and the convenient location next to a mall offered plenty of dining choices and shopping.

Can't fault the property in any way.

Conveniently located with spacious breakfast area

I really enjoyed my stay! The hotel had a spacious layout, particularly in the breakfast area, which made it a nice place to start the day. It was super convenient to be right next to a mall, providing easy access to dining options. However, I think the pillows could use an upgrade since they felt a little lacking in support.